Maintenance metrics and KPIs are critical to measure the performance of your processes and organization as a whole. You must set a quality benchmark to measure the current effectiveness of the processes and understand where you have to make improvements. These are the 6 metrics that you need to focus on.

Mean Time to Repair (MTTR)

It is the average time that is required to restore failed equipment to a working order and a return to production. When you have access to this metric, you will gain knowledge of how your organization must respond to the planned repairs or unplanned equipment problems. You will also have evidence of how long the production was interrupted and what the average repair time of each component was. An EAM software can help you calculate this metric accurately.

Mean Time Between Failure (MTBF)

It is the average time between equipment failures. Use CMMS software to measure this KPI for individual equipment. It is one of the most efficient ways of analyzing the reliability of an asset and predicting its future performance. It is an important metric when you are scheduling preventive maintenance for reducing downtime and ensuring that you do not over-maintain your assets.

Preventative Maintenance

One of the most effective ways of reducing asset downtime and increasing its lifespan is by performing regular preventive maintenance on the equipment. This will reduce the likelihood of equipment failure. An asset management software helps in monitoring and tracking whether the scheduled work has been carried out or not and if it was done on time.

You must measure it so that you can assess the effectiveness of the preventive maintenance program effectively. Maintain a preventive maintenance strategy and stick to it because if you don’t, you can most likely expect failures and disruptions.

Planned Vs Unplanned Maintenance

This KPI will help you determine the maintenance maturity in your organization. If it lies north of 90%, it is considered excellent; over 70% is acceptable with room for improvement and anything less than that is considered problematic for the business. This metric stored in preventive maintenance software helps you clearly evaluate the effectiveness of your preventative maintenance program and monitor improvements over time.

Root Cause

If there is an issue, you will put all your efforts to resolve it as quickly as possible. However, you shouldn’t forget about the issue once it is resolved. Try to get a deeper understanding as to why the problem occurred and what its root cause was. Digging deep will let you have a better understanding of the recurring problems, which will definitely help your maintenance team in the long run.

If the issue is caused repeatedly due to human error, it indicates that your staff requires more training and you must schedule some training sessions using a maintenance management software. Overused assets, low quality of spares and technician’s skills can all have an adverse effect on the maintenance department in the long run. You need to identify such issues and their root causes so that you can effectively put remedial actions in place.

Maintenance Backlog

It is a common problem that numerous organizations face. Employ an asset planning software to track the maintenance logs regularly so that you can be aware if any backlog is being created or not. The longer you leave the backlogs, the more compliance issues or breakdown of assets will crop up. Encourage transparency as it will allow you to know what work orders are overdue and prioritize them accordingly.

If you can’t measure these maintenance metrics, you won’t be able to improve them. It is possible to reduce cost, asset failure and downtime if you can correctly implement, measure and track these maintenance metrics. NEXGEN’s EAM can help in contributing to effective business operations by managing and measuring these KPIs accurately. When you implement CMMS correctly, you are essentially setting your facility and organization up for long-term success.