The ability to seamlessly adapt to a new system by strengthening infrastructure management and operations can mean the difference between survival and extinction.
Our proprietary change management process is informed by tried-and-true best practices, and led by our experienced team of subject matter experts. Successfully implementing sustainable change is achieved when operations are uninterrupted, associated risks are controlled, and user buy-in is realized.
Technology to evolve at the
speed of business
NEXGEN’s collaborative approach to intelligently planning for change begins with defining and addressing the Why, What, and How of each client. Here’s how we do it:
- WHY – Clarifying the reasons the client is choosing NEXGEN as their new CMMS.
- WHAT – Crafting a vision for what NEXGEN will help the client organization accomplish.
- HOW – Collaboratively creating a roadmap and timeline for successful implementation of the software.
Intelligent Asset Management
NEXGEN’s battle-tested commitment to ensuring change implementation excellence organization-wide begins with our proprietary change framework. We believe that excellence starts with individuals.
Our certified implementation teams strategically deploy the plans, technologies, and proven approaches to successfully manage the “people side” of the framework, which helps ensure that risks are controlled, value is sustained, and your organizational change goals are achieved.
SUSTAINABILITY AND TRAINING
Successful change management requires strategically reinforcing change. How? With ongoing support, communication, and immersive training post-launch for all employees. We are focused on capturing and analyzing data on the success metrics defined by our clients—to better understand what’s working, what’s not. And, why.
We emphasize keeping communications and feedback channels open—to learn where additional support is needed. Lastly, we deploy immersive training plans that provide adequate time for software adoption, ensuring employees are comfortable with their new system.
24-Hour Global Support