SUSTAINABILITY AND TRAINING
Successful change management requires strategically reinforcing change. How? With ongoing support, communication, and immersive training post-launch for all employees. We are focused on capturing and analyzing data on the success metrics defined by our clients—to better understand what’s working, what’s not. And, why.
We emphasize keeping communications and feedback channels open—to learn where additional support is needed. Lastly, we deploy immersive training plans that provide adequate time for software adoption, ensuring employees are comfortable with their new system.