Pioneered by consumer demand and enabled through the agility of modern software, Maintenance Management Software is instrumental to companies wanting to enhance their maintenance, be it a large manufacturer or a small facility.
Traditionally, even though Maintenance Management software has been considered as a big business solution for organizing large and complex maintenance operations, the functions of modern Maintenance Management software extend beyond basic maintenance management to inventory and parts management, scheduled orders and many more. Generally, it is expected to fit for only feature rich environment, but that doesn’t mean to exclude small business from employing a Maintenance Management Software effectively. But the fact is Maintenance Management Software needs differ for Small Businesses and let’s see how and where.
The common thread for the following points relate to the smaller pool or resources SME’s have at their disposal: less budget for licensing and tech support, less time or money for training, and a smaller or non-existent IT department to get the system up and running.
Technical Support: A typical Maintenance Management Software involves numerous technical complications such as network and database configuration, recovery processes, many hardware configuration, and managing different user licenses. Without IT professional support, either in-house or as an ongoing consultancy, this is the first and possibly the largest barrier to Maintenance Management Software being implemented by SME’s.
Time and Budget: The need for an intuitive user-interface ranks high regardless of the size of the organization. However, this is particularly true for SME’s who have fewer time and tech budget to train users on a complicated interface with extraneous features.
IT Maintenance: If SME’s don’t have a large IT team or budget, it’s inevitable that they will run into some technical difficulties when deploying the Maintenance Management Software. In this case, it is imperative to choose a vendor that offers technical support and is readily available to troubleshoot issues during the implementation stage. The vendor should also offer ongoing support after the implementation stage.