A computerized maintenance management system (CMMS) is responsible for managing various assets of a facility. It has replaced the manual way of doing it and has made the processes more efficient. However, the key element of ensuring the success of asset management software is the team handling it. Let us learn more about how teams can impact the success of CMMS implementation and which teams must be made accountable.
Making the Right Team
The biggest asset any business can possess is its people. Having the right people in different teams can make or break the department and even the company. The same applies to the success of CMMS implementation. If you put the right people in charge to communicate with vendors and employees, the success of implementation is guaranteed. Assemble the right team to access CMMS, handle it and execute various tasks using the software. Having the right group of people to train the employees on how to use CMMS and maintain it post-implementation is equally important. If you put even the best CMMS Software in the hands of the unqualified people, you will not get any effective results. So how do you choose the right team? Let’s see.
There are two committees that dictate the success of CMMS implementation — executive committee and steering committee. Make sure that the implementation is managed by senior personnel too. The management must display interest in having knowledge on CMMS, instead of just leaving it all on the staff. If there is no involvement from the management or senior members of the company, then you would face a number of speed bumps along the way, undermining CMMS’s success. It is essential that both the committees mentioned above are created so that they can guide everyone right from the early stages of CMMS implementation to its successful launch.
- Executive Committee
This group mainly consists of the company’s executives. It is responsible for sourcing the funds for CMMS implementation and drawing up the value proposition. Additionally, they make sure that every step of the journey is logged in the system and is accounted for. Include members from various departments such as HR, maintenance, operations, IT and engineering in this team so that they each contribute to the implementation from the perspective of their field of expertise. Ensure that no department is left out. Ideally, the finance department should head the executive committee as budgeting is the key responsibility.
- Steering Committee
Now that the main objectives and finance are being handled by the executives, the steering committee must take the responsibility of ensuring all the other aspects of CMMS implementation are on track. This team must look out for any other problems that may arise and resolve it as quickly as possible.
When the two teams work hand-in-hand, you can be assured of a successful implementation. Regardless of how well the two committees perform their tasks, there has to be someone who can brief them through the different stages of the implementation. This is where the project manager comes in.
The job responsibilities of a project manager include overseeing various day-to-day activities of the project. The project coordinator, on the other hand, handles everything related to the logistics, resource management and communication with various teams and people involved in the project. It won’t be an exaggeration to say that the project manager has the power to lead the teams to implement CMMS successfully.
Strength Lies in Numbers
We have been discussing that teams are important for implementing CMMS successfully. But the job doesn’t end there. You can’t lie back and relax once the implementation is done. It is equally important to have a team which ensures that CMMS is being used efficiently to realize the company goals after it is implemented too. Make post-implementation teams so that you can achieve the desired results even years after the implementation. The more teams you have to handle different aspects, the better.
The best CMMS software may have all the features that can help your company propel to great heights but it is the people handling the software who can really bring out the true value and potential of the system. Amalgamating technology and people will spell good news for your company — every single time.