NEXGEN’s team of expert asset management practitioners will provide pre-live and post-live ongoing trainings. Unlike other software companies who focus on “completing the sale” as quickly as possible and cram the training into one day, we believe that the training task is the beginning of a long term working relationship with our clients.
Our hands on trainings are scheduled to best fit our clients’ work schedule. Instead of lecture formatted training, our training workshops require users to perform exercises directly on computers or tablets. Our training is typically in a training room where users are set up on individual computers and will follow along with detailed exercises that are specifically designed to maximize user proficiency.
Post going live, users are provided with regular web trainings and have unlimited access to our expert technical support team. In addition, we have many online resources such as user manuals, Quick Tips and monthly webinars. NEXGEN’s primary objective is to ensure the software is properly implemented and applied to support our clients’ asset management goals.