NEXGEN Version 14.1

Available now.

Check out all the new features we've added to NEXGEN below.

NEXGEN Mobile

Asset Inventory

  • Asset Details Added to Devices: Previously missing asset details have been readded to NEXGEN mobile.

Condition Assessment

  • NEW! – Condition Assessment Updates: The condition assessment rating process has been updated to allow the use of a 0-5 scale. The scoring interface has also been improved.

GIS

  • Base Map Update: Standard base maps have been updated to increase consistency across all platforms. Users will now see the same base maps on NEXGEN's web, tablet, and phone applications.
  • FIX – Fixed Work Order Pins Not Plotting Based on Asset Inventory Location: WO pins that previously plotted only on the web app will now also plot in the WO map view on mobile devices. (#20838)

Service Request

  • Changed Service Request Status for linked SRs to WIP: SRs linked to an SR that has been moved into the WO in Progress status will now also reflect that same status. (#20443)

Work Order

  • FIX – Fixed Replace with Role: Devices now allow tickets to be marked as Complete and Close when only a Role is assigned as the resource.

Want to learn more? See the links below for our recordings of our new release webinar.

June 2025 New Feature Webinar (Part 1)

June 2025 New Feature Webinar (Part 2)