Contractor Portal

NEXGEN Asset Management / Contractor Portal

The new NEXGEN Contractor Portal opens up communication between cities and contractors like never before.

NEXGEN Contractor Portal is an easy-to-use web portal that allows contractors to apply for city approval, then manage work orders, upload documents and update license information from one convenient place. All data entered by contractors into the portal is automatically synced with NEXGEN Asset Management, so cities can track contractor information and progress in real time.

The NEXGEN Contractor Portal eliminates phone calls, emails and faxes between cities and contractors. Instead, all communications are handled through the portal, increasing responsiveness and improving documentation.

Since contractors enter and submit invoices directly through the portal, city staff doesn’t have to.

Say goodbye to duplicate data entry.

Benefits of NEXGEN Contractor Portal

For cities, it streamlines and simplifies the contractor relationship management process. Work orders assigned to contractors are automatically emailed to the contractor. When a contractor closes a work order, updates a license or uploads a document, NEXGEN is directly updated and the appropriate city staff is immediately notified.

Congratulations! Contractor management just got a whole lot easier.

For contractors, it is a dedicated place to see and complete work orders, upload documents and update license information directly from a desktop, tablet or smartphone. Work orders are displayed on a map and step by step navigation to the job site is just a click away.

No more paper submissions. No more waiting for approvals. No more headaches.

NEXGEN Backflow Module + Contractor Portal

How does your city manage its backflow prevention program? Finally, a single software solution for your city’s entire backflow prevention program,
fully integrated with your existing NEXGEN Asset Management database.

Backflow Asset Inventory

The Backflow Asset Inventory has all the same great features as our standard Asset Inventory, such as asset management intelligence KPIs, critical attributes and maintenance history. In addition, backflow-specific attributes are tracked, like the last date a letter was sent to notify a customer their backflow prevention device needs to be tested, the results of the last test and when the next test is due. All backflow prevention assets are stored in the standard asset inventory as well, which means they are still factored in to your city’s lifecycle planning alongside all of the other assets.

Backflow Test Letter Management

Organize and streamline your city’s backflow customer communications with NEXGEN’s new Backflow Test Letter Management. Every month, our system will automatically generate letters to customers whose backflow assets need to be tested the following month. Follow up letters are also automatically generated and if testing is past its due date, final notice letters are automatically generated. Every backflow prevention asset has a running letter history so you always know which letters have been sent.

Contractor Portal

The new NEXGEN Contractor Portal is an easy-to-use web portal that allows contractors to apply for city approval, then manage backflow inspections, upload documents and update license information all from one convenient place. All data entered by contractors into the portal is automatically synced with NEXGEN Asset Management, so cities can track contractor information and progress in real time.

The NEXGEN Contractor Portal eliminates phone calls, emails and faxes between cities and contractors. Instead, all communications are handled through the portal, increasing responsiveness and improving documentation. Contractors can access the portal on desktop or mobile devices.

Since contractors submit test results and invoices directly through the portal, city staff doesn’t have to. Say goodbye to duplicate data entry.

Customer Communication

More than ever before, our new Backflow Prevention features keep your customers in the loop. Your customers will now have a place to browse city-certified contractors and check on the testing status of their backflow devices. The moment a contractor submits an inspection result, the customer will be the first to know.

The NEXGEN Backflow Module and Contractor Portal combine to create the ultimate Backflow Prevention Program. And the best part? It is all an integrated part of the industry leading asset management software solution, NEXGEN Asset Management.

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