Customer Module

 

Customer information and service request management are key factors in delivering targeted service levels.

 

 

NEXGEN AM’s customer information and service request modules rival any customer information systems.
Having a customer information system integrated with a CMMS and an asset management system provide a synergistic solution for organizations. NEXGEN AM’s customer module tracks all pertinent information, service requests and service level performances. The service request can be converted into a work order to link the history. Customer service requests can be dispatched to

maintenance crews for a quick response.

 

Customer

NEXGEN AM’s customer module allows users to track detail information such as customer account information and historical service requests. Users can locate customers through our quick search tool or graphically through our Geographic Information System maps.